Privacy Policy

Effective date: October 3, 2026

Who this policy covers

This policy explains how Loom Digital Labs (“Loom,” “I,” “me”) handles information collected through loomdigitallabs.com.

Information you submit

When you request a free mockup or contact me through the form, I collect the details you provide: your name, business name, email address, and, if you choose, your phone number, current website, and project details. If you email or call, I receive whatever you share in that message or conversation.

The site also receives basic technical information that browsers send automatically, such as IP address, browser type, and pages visited. This is used for security, spam prevention, and understanding overall site traffic.

How I use it

I use submitted information to respond to your request, prepare a mockup or quote, discuss and deliver a project, and keep a record of our communication. Technical information helps keep the site working, limit spam and abuse, and understand how the site is used in aggregate.

Service providers

This website is hosted and run using third-party providers, including hosting, database, and site analytics services. Form submissions are stored in a private database operated by these providers on my behalf. They process information only as needed to provide their services.

No sale of your information

I do not sell the personal information you submit, and I do not share it with third parties for their own marketing.

Retention and security

I keep enquiry information for as long as it’s reasonably needed to respond, work together, and keep business records, then delete it when it is no longer needed. I use reasonable measures to protect the information you send, such as restricted access to stored requests. No website or online storage is completely secure, so I can’t guarantee absolute security.

Your choices and requests

You can ask to see, correct, or delete the information you submitted by emailing hello@loomdigitallabs.com. I’ll respond within a reasonable time.

Changes to this policy

I may update this policy from time to time. When I do, I’ll update the effective date on this page.

Contact

Questions about this policy? Email hello@loomdigitallabs.com or call (512) 400-4199.